Return and Refunds Policy

Thank you for shopping with us. If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 30 days of the original purchase of the
product. A new product may be exchanged for another product or returned for a

To be eligible for a return, please make sure that:
* The product was purchased in the last 30 days
* The product is in its original packaging
* The product isn't used or damaged
* You have the receipt or proof of purchase

Products that do not meet these criteria will not be considered for return.
Please contact us before you send the product:

* By email:

Send the product with its original packing and the receipt or proof of
purchase, to:

HFA Studio
c/o Scheichenost & Dankl HFA KG
Burggasse 24/1-2
1070 Vienna
Austria, Europe

Shipping charges

Shipping charges incurred in connection with the return of a product are non-

You are responsible for paying the costs of shipping and for the risk of loss
of or damage to the product during shipping, both to and from us.

Damaged items

If you received a damaged product, please notify us immediately for

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be

Digital products

We do not issue refunds for digital products once the order is confirmed and
the product is sent.
We recommend contacting us for assistance if you experience any issues
receiving or downloading our products.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact

* By email: